01 — Your bag and your information

You must be at least 18 and own the bag or have documented authority to sell it. The bag must not be stolen, pledged or subject to another person's rights. Tell us about wear, damage, repairs, alterations and missing accessories. Send clear, unfiltered photographs of the exterior, interior, corners, handles, brand markings and accessories. We may ask for proof of purchase or ownership where reasonably necessary.

02 — Valuation and sending your bag

Photo valuations are preliminary estimates, not binding purchase offers or authentication certificates. Final terms depend on physical condition, authenticity and the information supplied. Do not send your bag until we have confirmed acceptance, packing instructions, transport arrangements and the inspection terms in writing.

We accept enquiries from sellers worldwide. We arrange and pay for the agreed inbound shipping. An additional shipping cost may apply to an international shipment; any amount payable by you, and any customs arrangements, must be agreed in writing before you send your bag. Do not dispatch independently before receiving our shipping instructions.

Transport insurance is provided through PostNord for shipments arranged with us. Before dispatch we confirm the shipping service, declared value, applicable cover and any limits or exclusions for your route and bag. Keep photographs of the bag, accessories and packaging, and retain proof of dispatch. Tell us promptly about delivery issues.

03 — The SEK 200 fee

After we have physically received your bag and carried out the agreed assessment, the total SEK 200 fee applies if you decline our final offer or choose not to proceed, or if we decline because the bag is counterfeit, its authenticity cannot reasonably be verified, or its condition or ownership materially differs from the information provided. The fee covers assessment administration and return shipping together; it is charged only once per bag.

The fee must have been disclosed and expressly accepted before dispatch. No fee applies to a photo-only enquiry, a refusal before dispatch, or an unsuccessful transaction caused by our error, breach or a change of buying preference unrelated to the bag or your disclosures. Statutory cancellation and withdrawal rights take priority. We do not automatically charge the full fee merely because you exercise such a right.

We explain the assessment outcome and any charge in writing. If a fee is due, we provide an itemised payment request with the agreed due date. No automatic payment is taken by submitting the valuation form.

04 — Authenticity concerns and return

We do not buy or offer counterfeit bags for sale. An inability to verify authenticity is not, by itself, a definitive finding that a bag is counterfeit. We explain the basis of our decision and give you an opportunity to provide additional evidence or raise a concern before the matter is closed.

We arrange a tracked return to the address agreed with you, with appropriate cover confirmed before dispatch. The SEK 200 total includes the agreed return shipment. We do not destroy, sell or treat your bag as abandoned simply because you disagree with our assessment or an invoice. Any lawful authority request or transport restriction is handled separately, and we inform you where legally permitted.

05 — Direct purchase

Our indicative purchase offer is 50–70% of estimated resale value, depending on model, condition and demand. This is not a guaranteed percentage or price. Before purchase we agree the final amount, payment method, payment deadline and transfer of ownership in writing. Your enquiry or delivery of the bag alone does not transfer ownership.

06 — Consignment

Consignment may be available for bags with an estimated resale value above SEK 10,000. Our commission is 15–25% of the final selling price; the exact rate, any applicable VAT and your expected net proceeds are agreed before listing.

A separate consignment agreement sets the listing price, minimum acceptable price, permission for discounts, duration, cancellation arrangements, responsibility for customer returns and the payout deadline. Your bag remains yours until sold under that agreement. No sale or selling time is guaranteed, and the SEK 200 inspection fee is not a blanket cancellation penalty for a consignment agreement.

Consignment payouts and customer returns

Your payout is made within 48 hours after the buyer’s 14-day withdrawal period has ended. The period starts on the day after the buyer collects or receives the bag, not on the order date or when it arrives at a collection point. Payment must have been received and no withdrawal or return notified. Any longer applicable return period must also have ended.

If the buyer notifies a withdrawal or return within the applicable period, we pause the payout for that sale and keep you informed. Once the bag is returned and inspected, it can be offered for sale again under our consignment agreement. An ordinary customer return does not itself result in a SEK 200 administration fee for you. A new sale starts a new delivery-based withdrawal period. Later defect complaints are handled separately under the agreement and applicable law.

This timing applies to consignment. For a direct purchase by Sncvintage, payment is made within 48 hours after physical assessment and mutual acceptance of the final purchase agreement.

07 — Care, loss and damage

We document the condition and accessories when your bag arrives and take reasonable care while it is in our possession. Your bag is covered by our business insurance while held by us, subject to the applicable policy terms. We confirm the insured value and any relevant limits or exclusions in your inspection agreement; insurance is not an unlimited guarantee of compensation. Any loss or damage is investigated with you and, where relevant, the carrier or insurer. Nothing here excludes responsibility for our negligence or limits rights that cannot lawfully be excluded. Shipping and insurance arrangements do not remove those rights.

If we cannot reach you, we send reminders using the contact details provided. We do not impose unannounced storage charges or dispose of your property automatically.

08 — Cancellation and statutory rights

Direct purchase and services such as paid assessment or consignment are different arrangements. Where a distance service contract carries a statutory 14-day withdrawal right, we provide the applicable information and cancellation instructions before the contract is made. To withdraw, contact sellmybag@sncvintage.com with your name and reference.

We will not start a paid service during an applicable withdrawal period without your express request. Any lawful payment for work already performed must be proportionate and meet the statutory requirements. Loss of a withdrawal right after full performance requires the legally necessary prior consent and acknowledgement. These rights are not waived by submitting an enquiry.

09 — Questions, disputes and privacy

Contact sellmybag@sncvintage.com first so we can investigate a concern. Where a dispute falls within its remit, you may contact Allmänna reklamationsnämnden (ARN). You may also seek guidance from your municipal consumer adviser or bring a claim before a competent court. Mandatory consumer protections remain unaffected.

We use your contact information, photographs and bag details to assess and manage your request as described in our Privacy Policy. Send only relevant information and cover unrelated personal details on receipts.

Sncvintage is operated by AFL Group AB, organisation number 559321-6137. Business postal address: Stora Åvägen 21, 436 35 Askim, Sweden. Seller enquiries: sellmybag@sncvintage.com. This postal address is not an instruction to send your bag; wait for our confirmed dispatch instructions. Your written inspection or sale agreement identifies your bag and the version of these terms you accepted.