Every order is carefully packed and sent with PostNord Tracked & Insured. You will receive a tracking link as soon as your order is on its way, allowing you to follow the delivery at every step.

Orders placed before 12:00 Swedish time on business days are shipped the same day. Later orders, weekends and Swedish public holidays are processed on the next business day. Delivery within Sweden normally takes 1–3 business days after dispatch; international estimates are shown at checkout.

Shipping is free within Sweden. For international orders, the shipping rate is calculated at checkout based on your destination.

Yes, we ship worldwide from Sweden. Customs duties, import taxes or handling fees may apply depending on the destination. These charges are not included in the purchase price and are the customer’s responsibility.

Use the tracking link in your shipping confirmation or visit our order tracking page to see the latest delivery updates.

Yes. You have 14 days, starting the day after receipt of your order (the last item if delivered separately), to notify us of withdrawal. You may inspect the bag as needed to establish its nature, characteristics and functioning. See our return policy for full details.

Email return@sncvintage.com and include your order number. You do not need approval to exercise your right of withdrawal. Send the bag back within 14 days of your notice. Our optional PostNord return label costs SEK 90 for transport; you may instead arrange your own return shipping.

We refund to the original payment method without undue delay and no later than 14 days after your withdrawal notice. We may withhold the refund until we receive the bag or proof of return, whichever is earlier. Bank processing times may vary.

We accept major credit and debit cards, including Visa, Mastercard and American Express, as well as Apple Pay, Google Pay, PayPal and Klarna where available.

Klarna may offer instalment and pay-later options at checkout. Eligibility and available options are determined by Klarna; please contact Klarna directly with questions about their assessment.

Please check your spam or junk folder. Mark the email as “Not spam” and add us to your contacts so future messages reach your inbox.

Check that the code is spelled correctly and has not expired. Some codes require a minimum order value, apply only to selected full-price pieces or are limited to one use. Codes generally cannot be combined. If the issue continues, email info@sncvintage.com.

Yes. Every piece is carefully assessed before it is listed. We examine construction, materials, hardware, markings and overall craftsmanship. Read more about our authentication process.

Every listing includes a condition assessment, detailed photographs and notes about visible wear, patina, corners and hardware. Our goal is for what you receive to match exactly what you saw online.

Vintage pieces are individually sourced and often one of a kind. Unless a listing states otherwise, the item shown is the exact piece you will receive.

Of course. Email info@sncvintage.com with the product name or link, and our team will help with any additional details available.