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FAQ


Payments & Safety

  • We offer a variety of payment options to make your shopping experience as convenient as possible. You can pay using major credit and debit cards, such as Visa, MasterCard, and American Express.

    We also accept payments through Apple Pay, Klarna, Paypal and Google Pay.

  • We provide the option to pay via a payment plan through Klarna

    Please note that sncvintage is unable to provide detailed information regarding eligibility for Klarna payments. For any questions about Klarna's payment options, such as Pay Now, Pay Later, and Slice It, please contact Klarna's customer service.

Shipping & Delivery

  • Your bag will be shipped within 48 hours of receiving your payment. It typically takes 2-5 business days for the bag to arrive at your location, depending on your shipping address.

  • Shipping rates can vary depending on your region and are calculated at checkout.

    Free shipping within Sweden.

  • Yes, we ship our bags all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

  • Yes, We offer a 14-day return policy after receiving your order.

  • To initiate a return, please send an email to return@sncvintage.com, including your order number and indicating “return request” in the subject line. Our Customer Support team will verify and approve your return, providing further instructions via email.

    To qualify for a return, the product must be unused and in its original condition.

    The item must be shipped back to us, and once we have received it, the return will be reviewed and approved within 24 hours, provided it meets all return requirements. Refunds will be processed only after the return has been approved.

    Please be aware that the return shipping cost is the responsibility of the sender, and all returns to Sncvintage must be trackable. Ensure you keep your shipping receipt and tracking number until the return process is completed and you’ve received your refund.

    Allow up to 10 business days for your return to be processed from the date of shipping, considering potential variations based on the shipping country and provider.

    Sncvintage reserves the right to deny the return or claim compensation for the full value of the item if any of the above conditions are not met.